Privacy Policy - St Lucia Unplugged

A legal disclaimer

St Lucia Unplugged

Last Updated: 13 November 2025
Website: www.stluciaunplugged.co.uk

St Lucia Unplugged is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or join our waiting list.

Information we collect.

We may collect the following personal information:

Full name
Email address
Phone number (if provided)
Information submitted through website forms
Usage data such as IP address, browser type, pages visited, and time spent on the site (via analytics tools)

How we use your information.

We only use your information for the following purposes:

To manage and communicate with individuals who sign up for the waiting list
To send updates about retreat availability and launch information
To improve our website, marketing, and services
To comply with legal obligations

We will never sell your personal data to third parties.

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Consent — when you join our waiting list or sign up for marketing updates
Legitimate Interests — to operate, improve, and secure our website

You may withdraw consent at any time.

Data Storage & Security

We store your data securely through trusted service providers such as:

Wix (website hosting and contact forms)
Email marketing platforms (for communication)

We implement technical and organisational safeguards to protect your data from unauthorized access or misuse.

Data Retention

We will keep your personal information only as long as necessary:

For waitlist/marketing data — up to 24 months after the last interaction
For booking and service data — as required by UK law (where applicable)

You may request deletion sooner — see Your Rights below.

Sharing Your Data

We may share data only with:

Email and website service providers for communication and hosting
Legal authorities if required by law

These partners must comply with data protection regulations.

Your Rights

Under UK GDPR, you have rights to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time
Request a copy of the data we hold

To exercise your rights, contact us:
📩 info@stluciaunplugged.co.uk

Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyse website performance and visitor behavior

You can manage cookie preferences through your browser settings.

International Data Transfers

As our services are hosted online and retreat operations occur in South Africa, data may be processed outside the UK.
We ensure adequate protection measures are in place in accordance with UK GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data rights, please contact:

📩 Email: info@stluciaunplugged.co.uk
🌍 Website: www.stluciaunplugged.co.uk